I’m the calm voice on the other end of the line when someone’s day is falling apart, and five minutes later they’re laughing and calling me their hero. For the last 5+ years I’ve lived in Zendesk, HubSpot, and Intercom, handling 75+ tickets a day across phone, email, and live chat while keeping a rock-solid 95% satisfaction score and fixing 90% of issues on first contact. I’m the guy who spots patterns before they become problems, writes the macro that saves the team hours, and still finds time to send a personal follow-up just to make sure everything’s perfect. I started with a degree in accounting (yes, I love when things add up), but quickly realized I get a bigger rush from making people’s lives easier than balancing any spreadsheet. So I turned precision, patience, and a borderline-unhealthy obsession with details into a superpower for customer happiness. Remote work isn’t a perk for me; it’s how I’m built. Quiet office, bulletproof internet, noise-canceling headset always on, and zero excuses. Whether it’s 9 a.m. in Tokyo or 5 p.m. in New York, I’m there, ready to help. If you need someone who treats every ticket like it’s the most important one of the day, turns frustrated customers into raving fans, and quietly makes the whole team look good… Let’s talk. Drop me a message. I answer fast—promise. 😊 Stanislaus stanislaus.c.nnaji@gmail.com | +234 913 615 6789 Remote Customer Support | Virtual Assistant | Professional | Zendesk & HubSpot Power User